Degraded App Performance

Incident Report for DEV

Resolved

This incident has been resolved.

Posted Aug 13, 2020 - 20:32 UTC

Monitoring

Database infrastructure upgrade is complete. Response times seem to be returning to normal, we will continue to monitor the situation to ensure the app continues to remain stable and performant.

Posted Aug 13, 2020 - 20:15 UTC

Update

We are continuing to work on upgrading our database. We will report back once the upgrade is complete or if anything changes with the status of the app.

Posted Aug 13, 2020 - 19:25 UTC

Update

We are currently in the process of upgrading our database to help us handle the additional load on the website. We will post another update in 30 minutes. Thank you for your patience as we work to resolve this issue.

Posted Aug 13, 2020 - 18:52 UTC

Identified

We have identified that the recent degraded performance is being caused by some database issues. We are working to resolve the problem. We will update in the next 15 min.

Posted Aug 13, 2020 - 18:34 UTC

This incident affected: Website and API requests.